Return Policy

RETURN POLICY

Regular priced merchandise in its original, undamaged and unused condition, with its original tags and packaging, may be returned for a refund within 15 days from when the customer receives merchandise.

Items MUST be accompanied by original packaging, tags attached and any "Gifts with Purchases" (if applicable), failure to do so will incur fees deducted from the refund amount or refusal of return.

Return shipment is at the customer's expense, we suggest shipping with a trackable method as LEINAD is not responsible for any lost or stolen items.

Shipping fees are non refundable if your original purchase included such fees.

Failure to adhere to return policies may result in refusal of refund and items will be shipped back.


EXCHANGE POLICY

Due to limited inventory we do not currently offer exchanges. We recommend placing a new order and returning your current purchase for a refund. Please follow the returns policy above to begin the refund process.


HOW TO REQUEST A REFUND

Please e-mail us at info@leinadmtl.com in order to start your return authorization process, include a note about the reason for your return. We will then reply with further instructions.

Refunds will be processed within 1 to 2 business days after the item has arrived to to our premises.

Please be aware that some refunds may take a few days to appear in your account depending on your bank.

Please keep any tracking information for your return shipments, LEINAD is not responsible for any delayed or lost packages.